Associate Analyst- USI LSC Central Booking Desk || Deloitte

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Associate Analyst- USI LSC Central Booking Desk

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Deloitte

Location

Hyderabad

Experience

Fresher

Package

INR 4.5 LPA(Expected)

Post Deadline

ASAP

Job Description

Associate Analyst- USI LSC Central Booking Desk
-Can you deliver an employee focused service by providing high quality first line advice and guidance on a wide range of Central Booking Desk requirements covering whole range of Central Booking Desk services provided to Deloitte employees and partners? Our team offers you a particular opportunity to be an integral part of the USI Supporting UK Central Business Services. The principle focus of this group is to deliver world class user experience with innovate and high-quality service delivery.
- We are looking to recruit outstanding individuals to become a pivotal part of our Central Booking Desk team within Business Support Services. The role will be of interest to those who have a positive attitude, willingness to learn with good organizational skills. Ingenuity, resilience, and integrity, with an ability to use your own initiative to resolve problems quickly will be key to success in this role.
Work you will do
As an Associate Analyst, you will be aligned to the following responsibilities:
• Arrange all room booking requirements using relevant software.
• Recording all additional service requirements i.e. catering and technical requirements.
• To liaison with Workplace Services team to meet customer satisfaction.
• Work to meet SLAs and KPIs.
• Deliver an employee focused approach by providing high quality first line advice and guidance on a wide range of Central Booking Desk written queries covering the whole range of Central Booking Desk services provided to Deloitte employees and partners.
• Resolve queries requiring clarification of policy and procedures relation to Central Booking Desk.
• Appropriately guide management and employees through the Central Booking Desk intranet and coach them through the process to allow them to answer their queries.
• Record details of incoming general queries tracking through to closure.